How was your weekend? We were reminded at work that every question we ask is an action but has a reaction that can some times make your head spin!
We send out newsletters and e-mails with little snip-it of information and ideas for those that love crafting. They are light, fun and most look forward to them. Today’s was something like,”What are your plans for the weekend? Do you have family plans? Are you spending time with your grand-kids?” or something along those lines. Light and friendly, right?
The response was heart wrenching. Remember, Heartfelt is family and people share their hearts…and ohhhh did they. One lady is in the hospital with her husband on a feeding tube. Another lost her only grandchild last fall and will be all alone this weekend, as her family made plans without her. We so wished there was a way to send hugs via e-mail.
It’s hard to wallow in self pity when I so often hear the turmoil of other people’s lives. I’ve already had my “worse possible fear and nightmare” come true and am trying to learn how to deal with the “fallout.” Now I see others either starting or are in the middle of theirs. I ache for them. If I could, I would love to just go, sit with them, and not say a word. I would cry with them (I have lots of practice and still do daily) and let them be angry or sad and not judge their words or actions. Grief tears down our self-control and all of our uglies fall out. We race around trying to put them back inside, but parts of us are missing. We have giant holes, so they fall out as soon as we get them back in! It’s a vicious cycle.
Since most people don’t see the “holes” they find it difficult to understand these hurting people when another “ugly” falls out at the most inappropriate time: maybe a gruff response, tears in the middle of a normal conversation, forgetfulness, just to name a few.
Sometimes the e-mails are not the nicest. We know those people are probably hurting the very worse. I listen carefully to the response of my fellow customer service rep and Emma Lou. Their responses are always filled with wisdom and compassion. I am learning and hope to someday “grow up” to be just like them. I’ve got a long way to go (even though I’d be going back in time to catch up with Emma Lou 🙂 ).
That’s how I left work on Friday: saddened and hurting for all the wounded people out in our Heartfelt family. HOWEVER, I am also grateful that we are allowed to be on the receiving side so when people lash out they can hit us instead of someone else that would not be quite so understanding. They can vent, get it all out, and then be the people they need to be for their family and those around them.
1 Peter 4:8 “Above all, keep fervent in your love for one another, because love covers a multitude of sins.”
Fervent love? Hmmm…dictionary, please: